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About Us:
Menang Xtreme Park S3 is a premier destination offering thrilling experiences like ATV rides and glamping.
We are committed to providing exceptional outdoor adventure services, ensuring a safe and exciting environment for our guests.
As we continue to grow, we are looking for a dynamic and dedicated Operations Manager to plan and manage the day-to-day operations of the park, ensuring a safe and exciting environment for our guests.
Key Responsibilities:
Manage and be responsible for daily operations, including ATV rides, glamping, and other adventure services.
Ensure adherence to safety protocols and operational procedures to provide a safe and enjoyable experience for all guests.
Supervise, train, and motivate staff to deliver exceptional service and meet performance standards.
Plan and execute events in collaboration with the marketing team and external partners to attract visitors and boost engagement.
Drive business growth by introducing new attractions and fostering partnerships to enhance the park's visibility and attendance.
Monitor and manage budgets, track revenue, and implement strategies to achieve financial objectives.
Oversee the maintenance and upkeep of park facilities and equipment, ensuring safety compliance and operational efficiency.
Handle customer feedback and inquiries to maintain high levels of guest satisfaction.
Prepare and present operational and financial reports to management, providing insights for improvement.
Requirements:
Proven experience in park management, hospitality, or tourism, with a strong understanding of outdoor adventure services.
Strong leadership and organizational skills.
Excellent customer service and communication abilities.
Ability to work flexible hours, including weekends and public holidays.
Knowledge of safety regulations and protocols.
A passion for outdoor activities and adventure tourism.#J-18808-Ljbffr