Account Servicing (Sales & Marketing)

Details of the offer

Job Description



-Handling and Identify the customer category of the enquiry from sales team. 


-Issue the quotation, provide training, delivery and after sales follow up 


-Have an in depth understanding of client's brief and expectations, with the ability to analyze and interpret brief and serve customer needs proposing and professional advice on all requirements. 


-Assist with the formulation, brainstorming or guidance on creative for proposals and presentations. 


-Maintain a good customer relationship and take care of clients' specific needs.


-Proactively manage day-to-day activities and opportunities for strategic development of accounts


-Develop and maintain account management communication and execution process independently for multiple clients locally and internationally


-Able to negotiate and problem solve with clients and third parties on details of ongoing work


-Target new and venture existing accounts and exploits opportunities to achieve sales target. 

Role and Responsibilities:



-Target new and venture existing accounts and exploits opportunities to achieve sales target. 


-Manages accounts with productive relationships for continuous support from End user (Branded Corporate) and advertising and event agencies of product and service. 


-Continuous sales support to customer on inquiries and issues. 


-Conduct sales presentation, proposal presentations and negotiations with clients.


-Working with creative team to plan and provide the best creative proposal


-Working with production team with efficiency product delivery as per scheduling.


-Weekly and monthly reporting, attend meeting and trainings. 


-Liaise with key customers on matters pertaining to sales and marketing issues, including follow up sales enquiry, orders, new product development and etc


-Responsible for retaining customer for repeat services 


-To manage and enhance customer relationship, as well as identifying and developing new customers


-To generate and approach sales leads with the aim of converting them to customers


-Enhancing customer satisfaction through a better understanding of their requirements and needs


-To monitor, gather and analyse market and industry information so that appropriate marketing strategy can be implemented


-Carry out daily administrative activities related to sales and marketing


-Ensure timely collections from customers and to control debts


-Liaising with all relevant departments on matters related to meeting customers' requirements, new project development and delivery of product


-Willingness to work as a team to ensure individual and team target are meets and ensure operating efficiency


-Responsible for achieving and exceeds monthly and annually personal and team spirit for divisional sales target


-Maintain a strict code of ethic and professionalism of services

(Apply now at https://my.hiredly.com/jobs/jobs-malaysia-hola-mascot-job-account-servicing-sales-marketing)
; Requirements:-


-Bachelor's degree or diploma in Mass Communications/Advertising, Marketing, Media or equivalent


-Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Marketing, Business Studies/Administration/Management, Commerce or equivalent. 


-At least SPM, Certificate or Diploma in any related field. 


-Good command of written and spoken English


-Proactive with ability to work in a dynamic environment


-Able to work with minimum supervision


-Good knowledge of Microsoft Office programs


-Additional language skills would be an advantage


-Knowledge on social media would be an advantage


-Quick thinker with objective understanding


-Fresh Graduates or with 1-2 years' experience


-Good Interpersonal and strong communications, presentation and organization skills


-Ability to work independently, within a team environment a communicate at all levels


-Full time positions only.


-Familiar three languages as English, Chinese and Malay


-Possess a driving license and own vehicle


Nominal Salary: To be agreed

Source: Whatjobs_Ppc

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