About Kerry
Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our vision is to be our customers' most valued partner, creating a world of sustainable nutrition. A career with Kerry offers you an opportunity to shape the future of food while providing you opportunities to explore and grow in a truly global environment.
About the role
All aspects of collections regarding Debtors' Ledger
Resolving customer financial queries via phone and email
Inbound and outbound calls
Liaising with market contacts regarding customer queries
Managing overdue payments
Managing unapplied cash, requesting remittance advices
Resolve discrepancies (bank, business, customer contact)
Prepare and dispatch dunning letters/statements
Receive and give inputs to initiate legal / insurance actions
Provide support to AR Team Leader for credit control activities as required
Ensuring all Associate activities are compliant to audit requirements
Documenting all collection activity
Escalation and follow through of any issues occurring
Reporting and Process improvement
Able to support Europe Working Hours
Key responsibilities
Candidate must possess at least a university degree in accounting, commerce, finance and/or a professional accountancy qualification.
Minimum 2-5 years of working experience in a Deductions / Credit Review related job function
Excellent numeric and accuracy skills
Processing of cash to the customer accounts for all methods of payment (Cashier)
Cash application for all methods of payment
Positive and pro-active attitude
Ability to work as part of a team
Work on own initiative, recognizing potential problems and seeking solutions
Work under pressure whilst remaining calm and patient
Excellent understanding and daily use of High Radius, SAP and Excel
Qualifications and skills
Functional Competencies:
Customer Focus: Building Strong Customer Relationships and Delivering Customer Centric Solutions
Ensures Accountability: Holding Self and Others Accountable to meet Commitments
Drives Results: Consistently achieving results, even under tough circumstances
Collaborates: Building Partnerships and working collaboratively with others to meet shared objectives
Builds Effective Teams: Building Strong – identity teams that apply their diverse skills and perspectives to achieve common goals
Instills Trust: Gaining the Confidence and trust of others through honesty, integrity and authenticity
Other Personal Qualities:
Able to handle tight timeline and flexible to work late (during close period)
Positive attitude, team player and able to work under pressure to meet tight deadline.
Good command of written and spoken English.
Ability to prioritize, organize, problem solving, time management, attention to detail and accuracy, work under pressure.
Self-motivated and attentive to details with strong initiative.
Candidates must be resident in Malaysia, or have the right to work in Malaysia.#J-18808-Ljbffr