About Kerry
Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our vision is to be our customers' most valued partner, creating a world of sustainable nutrition. A career with Kerry offers you an opportunity to shape the future of food while providing you opportunities to explore and grow in a truly global environment.
Key Responsibilities
All aspects of collections regarding Debtors' Ledger.
Resolving customer financial queries via phone and email.
Inbound and outbound calls.
Liaising with market contacts regarding customer queries.
Managing overdue payments.
Managing unapplied cash, requesting remittance advices.
Resolve discrepancies (bank, business, customer contact).
Prepare and dispatch dunning letters/statements.
Receive and give inputs to initiate legal / insurance actions.
Provide support to AR Team Leader for credit control activities as required.
Ensuring all Associate activities are compliant to audit requirements.
Documenting all collection activity.
Escalation and follow through of any issues occurring.
Reporting and process improvement.
Qualifications and Skills
Candidate must possess at least a university degree in accounting, commerce, finance and/or a professional accountancy qualification.
Minimum 1-2 years of working experience in a Deductions/Credit Review related job function.
Must have excellent numeric and accuracy skills.
Good command of written and spoken English.
Processing of cash to the customer accounts for all methods of payment (Cashier).
Cash application for all methods of payment.
Must have a positive and pro-active attitude.
Ability to work as part of a team.
Work on own initiative, recognizing potential problems and seeking solutions.
Work under pressure whilst remaining calm and patient.
Excellent understanding and daily use of High Radius, SAP, and Excel.
Able to handle tight timelines and flexible to work late (during close period).
Good to have a positive attitude, team player, and ability to work under pressure to meet tight deadlines.
Functional Competencies:
Customer Focus: Building Strong Customer Relationships and Delivering Customer Centric Solutions.
Ensures Accountability: Holding Self and Others Accountable to meet Commitments.
Drives Results: Consistently achieving results, even under tough circumstances.
Collaborates: Building Partnerships and working collaboratively with others to meet shared objectives.
Builds Effective Teams: Building Strong – identity teams that apply their diverse skills and perspectives to achieve common goals.
Instills Trust: Gaining the Confidence and trust of others through honesty, integrity, and authenticity.
Important Note:Beware of scams online or from individuals claiming to represent us. A Kerry employee will not solicit candidates through a non-Kerry email address or phone number. In addition, Kerry does not currently utilize video chat rooms (e.g., Google Hangouts) to conduct interviews. Refuse any request that asks you to provide payment to participate in the hiring process (e.g., purchasing a "starter kit," investing in training, or something similar). Kerry will not ask you to pay any money at any point in the hiring process with the exception of reimbursable travel expenses. In addition, any payments made by Kerry will be from official firm accounts bearing the Kerry name.
Location Requirement:Candidates must be resident in Malaysia, or have the right to work in Malaysia.#J-18808-Ljbffr