Admin Assistants Customer Specialist (Mandarin Required)This job is for Customer Success Specialists at iGreen Office Furniture. You'll guide clients on office transformations, solve problems, find sales opportunities, and build relationships. You might like this job because it offers a dynamic work environment and opportunities to impact office spaces creatively.
RM 2500 - RM 4000
Location: Kepong
Full-Time
Posted: Few days ago
Job DescriptionJoin Us in Transforming Office Spaces! Customer Success Specialist Wanted!Are you ready to take the next step in your career and make a real impact in the world of office solutions? We're on the lookout for passionate individuals to join our team asCustomer Success SpecialistsatiGreen Office Furniture , a company redefining how businesses create productive and inspiring office environments!
Your Mission:As a Customer Success Specialist, you'll be the driving force behind our commitment to delivering exceptional service. You'll help clients turn their office visions into reality, solve problems creatively, and support them every step of the way. Your role will be essential in enhancing client satisfaction and collaborating with our sales and product teams to provide a seamless customer experience.
What You'll Be Doing:Office Transformation Expert:Guide clients in setting up their office spaces with our premium furniture solutions, from initial consultation to final setup (Don't worry, we'll train you to become an expert!).
Problem-Solving Pro:Provide fast, efficient support to resolve customer inquiries, utilizing your expertise in our CRM system to track issues and follow up diligently.
Opportunity Finder:Spot potential sales opportunities during interactions and work closely with the sales team to offer clients the right solutions.
Relationship Builder:Develop strong, lasting relationships with clients by understanding their needs and ensuring they receive the best service experience.
Job RequirementsEducational Background:Diploma, Bachelor's Degree, or equivalent in Business, Marketing, IT, or a related field.
Experience:At least 1 year of experience in a customer-facing role, preferably in customer service, sales support, or account management.
Adaptable & Growth-Focused:A willingness to learn, adapt, and grow in a dynamic environment.
Why Join iGreen Office Furniture?Innovative Work Environment:Be part of a company that values creative problem-solving and supports your growth.
Career Growth Opportunities:Clear pathways for advancement based on your performance and dedication.
Impactful Role:Play a key part in helping businesses create inspiring and productive workspaces with our premium furniture solutions.
Collaborative Team Culture:Work closely with a team of driven individuals who share your passion for customer success.
Our Work Culture:Team Synergy:We believe in the power of collaboration. Join us in our vibrant office environment and build strong connections with your colleagues.
SkillsCustomer Service
Customer Success Management
Customer Inquiries
Customer Support
Company BenefitsGrowth Reward:Our company offers a robust remuneration rewards system, ensuring tangible recognition for employee contributions.
Diversity:A work environment where diversity is celebrated, and equal rights are upheld for all.
Lifestyle Rewards:Elevating lifestyles through rewarding incentives, fostering motivation and satisfaction.
Additional InfoLast active - few minutes ago
Experience Level#NoExperienceNeeded
Non-Executive
Job SpecialisationCustomer Service, Public Relations, Retail Sales
Company ProfileDid you know that 75% of Malaysian SMEs struggle with creating efficient work environments?
AtiGreen , we're on a mission to change that statistic. We're not just another office furniture provider; we're Malaysia's #1 workplace ecosystem creator. With over 15 years of experience and 500+ successful office plans executed, we have the expertise to transform any workspace.
Imagine being part of the 25% of SMEs that excel in productivity and employee well-being.
With iGreen's innovative technologies and strategic planning, their business can thrive like never before.
Our track record with over 1000 satisfied clients, including industry giants like Intel and Google, speaks volumes about the results we deliver.
Ready to take the next step with us in your career?
Apply now to join iGreen and be part of a dynamic team committed to creating efficient, healthy, and productive work environments. Let's work together to build a brighter future for Malaysian businesses and individuals.#J-18808-Ljbffr