This job is for an Admin Cum Front Desk Intern, managing the front desk, providing support, organizing, and maintaining facility appearance.
You might like this job because it offers a hands-on customer service experience with various administrative tasks.
This role is pivotal in fostering customer relationships, addressing concerns, and promoting customer satisfaction and loyalty.
As the frontline of customer interactions, the intern will handle inquiries, resolve issues, and facilitate transactions, acting as the primary voice of the company and influencing the customer's perception and experience with the brand.
ResponsibilitiesManaging the front desk, including greeting customers, providing support, answering incoming calls, and directing them to the appropriate team members.
Providing administrative support to other team members, including scheduling appointments, managing calendars, and organizing documents.
Maintaining the cleanliness and appearance of the facility, including organizing common areas, restocking supplies, and maintaining equipment.
Ensuring that security protocols are followed, including signing in visitors and monitoring access to the facility.
Performing billing and administrative duties.
Handling the opening and closing of the workplace.
Logging member interactions and maintaining accurate client records.
Helping set up group fitness classes or events.
Assisting with gym tours and providing basic membership information to prospective clients.
Job RequirementsPossess excellent communication and interpersonal skills.
Proficient in English language both spoken and written.
Proficient in Microsoft Office software.
Customer-service oriented, with an analytical and problem-solving mindset.
Welcome to KD Trainer, where passion meets purpose in the heart of Penang Island!
We are a dedicated team of fitness professionals committed to transforming lives through health and wellness.#J-18808-Ljbffr