Agent - Customs Brokerage, Customer Service

Details of the offer

Agent - Customs Brokerage, Customer ServiceFull-time
Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 18,000 trained professionals in a worldwide network of over 350 locations across six continents. Our services include the consolidation and forwarding of air or ocean freight, customs brokerage, vendor consolidation, cargo insurance, time-definite transportation, order management, warehousing, distribution and customized logistics solutions. At Expeditors, we pride ourselves on being a solutions-based organization and take time to understand each customer's individual business needs.
Due to our relationships with local suppliers and global air and ocean partners, we can provide customers with the best routing and pricing options. Our comprehensive, flexible spectrum of services is supported by leading-edge information technology that provides a high level of visibility from end to end.
To maintain consistent quality and customer service across the globe, Expeditors has regional headquarters located in London, Dubai, Shanghai and Singapore. Our industry professionals, award winning processes and globally unified systems ensure that we always live up to our promise, "You'd be surprised how far we'll go for you."
ResponsibilitiesEnsure smooth and timely customs process flow.
Ensure accurate and timely data entry into our operational system.
Track and Trace Custom files and reporting.
Ensure accurate and timely client billing.
Understand all the elements of the import and export customs Desk Level Operating Procedure and correctly interpret this information to fulfill our customer´s instructions and expectations.
Transfer customs declaration information from documents, or other sources into the customs entry system to allow for the build of a valid customs declaration.
Assist with verification of customs declaration information and the submission of such to the customs authority.
Ensure compliance at all times to regulations.
Interact with our customers in arranging their international shipments, meeting customer service standards.
Overseas communications, timely responses to emails and requests (internal and external).
Ready to take up additional responsibilities as and when necessary to meet the needs of the department.
Minimum RequirementsCandidate must possess at least a Diploma, Bachelor's Degree or equivalent.
At least 1 to 2 years of related working experience in a similar position.
Understanding of transportation documentation and terms is a plus.
Good knowledge of computer and MS Office applications.
Good command of written and spoken English.
Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results.
Pro-active, strong organizational skills.
Strong desire to learn.
Fresh graduates are encouraged to apply.
BenefitsExpeditors offers excellent benefits:
Group Medical Insurance
Employee Stock Purchase Plan
Training and Personnel Development Program
All your information will be kept confidential according to EEO guidelines.#J-18808-Ljbffr


Nominal Salary: To be agreed

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