[Airlines Industry] English Customer Service - 24/7

(Airlines Industry) English Customer Service - 24/7Responsibilities:
Responsible for customer online consultation and answering questions, providing effective answers to customer consultation needs.
Maintain good communication and cooperation with relevant departments.
To exceed customers' expectations in terms of customer service & accurate information.
Work in a team to achieve the required KPI elements and SLA.
Requirement:
Candidate must possess at least an SPM and above.
Required language(s): English.
Full Training Program will be provided for new hires even fresh graduates who are interested to start their career.
Each Shift consists of 9 working hours included 1-hour lunch break-time.
Fresh Grads are welcomed to apply.
Salary & Benefits:
Attractive remuneration package above market standards
Company Corporate Discount
EPF, SOCSO, EIS
Health and life insurance
Medical & Dental Allowance
Connected to LRT/KTM Subang Jaya via a link bridge
Permanent role
Parking Subsidy
It would be fantastic if you possess:
Six months or more of customer service experience
It is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds.#J-18808-Ljbffr