Any Other

**Role**:Any Other**Timings**:Rotational Shifts (Permanent)**Industry**:BPO**Work Mode**:Work from office**Functional Area**:Any OtherKey Skills: Mandarin Customer Service Agent Mandarin or Cantonese Voice Support Proficient in the Mandarin language- Customer Service Executive- Startek, Johor, Malaysia/Startek KLLocal MalaysianHead count - Ongoing walk-in-interviews.Night Shift Allowance:- 300*Location:- Startek, Johor Bahru, Malaysia/ Kuala Lumpur Malaysia**Job Description**:Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's productsExceeding customer expectation in terms of customer service & accurate information.Working in a team to achieve the required KPI elements and SLA.Good communication skills (Based on project language requirements).Working experience in the service industry will be an added advantage for this position.iSTAR - System for Appraisal & Rewards - The STAR training is to help Aegis employees to identify their weakness and to develop future leaders for the company.English Training - Aegis provides English trainings to Aegis employees who would like to improve their communication & business writing skills.Additional benefits - Shift allowances, Performance incentives and Overtime claims.Typing Test Passing Score, Gross Speed: 25 WPM, Accuracy: 85 %