Application Engineer/Field Application Engineer
Locations: LinkouPosted: 30+ Days AgoJob Requisition ID: JR202404031We welcome fresh graduates to apply for this position. After being hired, they will initially receive training in related product/business units in Taiwan based on their expertise and experience. In the future, depending on their abilities and willingness, there will be opportunities to be stationed overseas as AE/FAE in offices located in South Korea, Japan, Thailand, Malaysia, India, and other countries.Academic Background:Computer hardware/software-related, control, and networking-related disciplines.Personality Traits:Good communication and coordination skills, strong learning ability, and strong leadership skills.Advantech is currently looking for anIndustrial IoT Application Engineer/Field Application Engineerto join our team. As an Industrial IoT Application Engineer (FAE), you will play a crucial role in designing, developing, and implementing IoT solutions for industrial applications.Reporting of the role:
This role reports to the Head of IIoT AE/FAE.Responsibilities of the role:Technical inquiries from customersTechnical response for project development, accompanying businessAssessment support at customer development stageInterface between customers and headquarters developersTroubleshooting and trouble analysis, report preparationTroubleshooting of hardware related issuesDuplication of customers' technical issues, resolving the problem and eliminating suspicious factorsRequired Qualifications:Technical Support Experience preferably in Industrial Computer IndustryBachelor's degree in Computer Science or equivalent, or aboveStrong customer service skills and experience, including effective communication and listening skillsExperience with technical supportMust be fluent in both Korean and English, both oral and written. Proficiency in Chinese is a plus.About Advantech:Advantech's corporate vision is to enable an intelligent planet. Advantech is a global leader in the fields of IoT intelligent systems and embedded platforms. To embrace the trends of IoT, big data, and artificial intelligence, Advantech promotes IoT hardware and software solutions to assist business partners and clients in connecting their industrial chains.Discover more about Advantech athttps://www.advantech.com
Follow Advantech on LinkedInhttps://www.linkedin.com/company/advantech#J-18808-Ljbffr