Application Engineer - Network, Cybersecurity

Overview Keysight is on the forefront of technology innovation, delivering breakthroughs and trusted insights in electronic design, simulation, prototyping, test, manufacturing, and optimization.Our ~15, employees create world-class solutions in communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers in over countries.Learn more about what we do.Our powerful, award-winning culture embraces a bold vision of where technology can take us and a passion for tackling challenging problems with industry-first solutions.Diversity, equity & inclusion are integral parts of our culture and drivers of innovation at Keysight.We believe that when people feel a sense of belonging, they can be more creative, innovative, and thrive at all points in their careers.Responsibilities Provides engineering support via phone call/remote access/email to customers, help to identify technical problem, determine the solution, and assist customer in implementing the fix.Provides technical feedback to engineering concerning product changes/enhancements.Checking customer entitlement.Answer general questions for using Keysight products.Is focused on supporting customer requirements, like feature demonstrations, case implementation/execution.Understands customer's problems, recommends solutions to meet their needs, and ensures customer satisfaction.Prepares detailed documents for user case, applications and/or solutions.Product and technology focused.File/tracking bugs for Keysight product.Qualifications Bachelor's or master's Degree of 'Telecommunication Engineering'/'Network Engineering'/' Information Security' or University Degree or equivalent.Requires good communication skills, network/security knowledge and ability to work independently.Has router/switch testing working background is preferred.Has NA/NP certification or equivalent is preferred.