Application Support Engineer (Fresh Graduates Are Welcome)

Responsible for the day-to-day maintenance of the application systems in operation, including tasks related to identifying and troubleshooting application issues.
Responsibilities also include root cause analysis, management communication and client relationship management in partnership with Infrastructure Service Support team members (L1).
Key technical skills are LINUX, Windows, web technology experience (using C#) and DBMS.
Strong problem-solving skills with good communication skills, ability to work under pressure with a high sense of urgency.
Looking for someone who is proactive, self-driven and able to identify improvements to address recurring issues, close monitoring gaps, and automate/reduce manual work.
Job Requirements:Degree/Diploma qualifications or other formal training related to IT, Computing Studies, or Information Systems required.
Understands the infrastructure of a client-server environment.
Excellent problem-solving and analytical skills.
Understanding reading C# code is required.
Experience writing scripts for automation purposes (e.g.: Windows Batch File or PowerShell or Linux bash script).
Prior experience working in a Ticketing environment (i.e., Remedy, Service Manager) and Splunk - Monitoring tools would be a plus.
Prior experience with any DBMS (e.g.: Oracle, SQL Server) would be a plus.
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Your application will include the following questions:
Which of the following languages are you fluent in?
Which of the following types of qualifications do you have?
How many years' experience do you have as an Application Support Engineer?
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