Area / Region Manager - Southern

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Responsibilities:Execute all tasks assigned by the Operations Manager to ensure the efficient functioning of the outlet.
Oversee and supervise outlet staff, ensuring effective management of stock levels and usage.
Monitor and manage daily business operations and staffing arrangements at the outlet.
Provide coaching and training to outlet staff on customer service and product knowledge.
Demonstrate strong motivational skills to maintain staff engagement and performance.
Apply problem-solving skills to resolve issues quickly, with basic knowledge of kitchen equipment.
Review outlet expenditures and implement proactive strategies to ensure financial targets are achieved.
Develop and implement growth strategies, and assist the Manager in scheduling and time management.
Adapt to and tackle challenges as the business continues to grow and evolve.
Be a dynamic individual eager to learn and grow alongside the company.
Foster collaboration and teamwork across departments and with other staff members.
Requirements:Qualification in Pastry and Bakery, Culinary Arts, or a related field.
Diploma in Administrative or Hotel Management.
Minimum 2 years of work experience in the retail sector.
Proficiency in Microsoft Office (Excel) is an advantage.
Having barista skills would be an added advantage.
CompanyWe are established in Malaysia in 2007 and later acquired in 2017 by Duskin Co. Ltd., a public listed company in Japan.
To be a world-class brand offering premium quality donuts, and to deliver a unique customer experience.
Our company slogan: EVERY PIECE IS A MASTER PIECE#J-18808-Ljbffr