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Recruitment | Talent Acquisition | Technical RecruiterRoles and Responsibilities:
Daily monitoring and troubleshooting activities such as analyzing SAP system logs and ABAP dumps, check cancelled background processes, check DB locks, transports, and printers.
Troubleshoot, resolve and understand SAP interfacing requirements.
Support project and BAU Basis initiatives such as performance tuning / monitoring, system / client refreshes, sizing, patching, installation and upgrades.
Database administration, SBP patching and upgrades.
SAP OS/DB migration and upgrades.
Develop and/or maintain procedures to manage technologies and tasks based on "best practice" standards for tasks such as system refreshes, backup & recovery, error detection, SAPGUI, BEX Analyzer, BPC GUI and EPM deployment, background job monitoring/scheduling and Disaster Recovery Procedures.
Support SAP Functional teams and business users for Basis-related problems.
Ensure help desk tickets are resolved within stipulated SLAs.
Provide out-of-hours Basis support (24x7) via on-call rota and rotational shift works on month-end closing.
Generate & monitor SAP system optimization reports (e.g.
Early Watch).
Non-financial Measures:
Ensure SAP landscape is maintained optimally from operational perspective with good performance levels (fast system response time).
Communication Requirements:
Internal: Works with all EASC members to ensure the relevant technology aspects are understood by applications, development and security teams.
Works to understand the business and application aspects of the systems maintained by EASC team.
Liaises with necessary IT staff to ensure infrastructure needs are implemented and managed.
Works with LBU as necessary in relation to technology requirements affecting LBUs.
External: N/A.
Challenge will be in liaising with various EASC team members to ensure that the AIA system landscape design is adhered to while meeting the requests of various project and support teams.
Minimum Qualifications:
Bachelor's degree in Information Technology/Systems, or Engineering or Business-related degree majoring in computing systems.
5 to 10 years of solid Basis experience in managing and administering both ABAP and JAVA stacks in SAP ECC, BI, BPC, Solution Manager, SAP NetWeaver PO, SAP Portal, SAP Business Object (BO), SAP Single Sign-On administration and SAP Information Life Cycle (ILM).
Strong knowledge and experience in Cloud solution and IT Security Vulnerability Management.
Strong experience in NetWeaver 7.5 and HANA scale-out architecture.
Strong experience in Unix/Linux and Windows administration.
Strong experience in Oracle Database administration.
Strong experience with Solution Manager scenarios including E2E Change Analysis, E2E Trace Analysis, E2E Exception Analysis, EWA and Maintenance Optimizer, ChaRM configuration and maintenance, and system performance analysis.
IT Reporting (Management and SLA Reporting).
Strong experience in system integration and interfaces administration with ETL, SAP NetWeaver PO and SWIFT.
Practical Skills/Abilities:
Possess good analytical, communication, presentation and soft skills.
Attention to detail especially in ensuring SAP systems are optimized and fine-tuned.
Able to communicate well in English.
Able to write clearly and work within deadlines.
Able to work extended and/or odd hours when necessary.
Possess personal attributes such as hard-working attitude, interpersonal skills, professional integrity and initiative.
Keen to learn, a team player and have good working attitude.
Certificates/licenses: SAP certification/training in NetWeaver.
Seniority levelMid-Senior level
Employment typeFull-time
Job functionInformation Technology
IndustriesIT Services and IT Consulting, Insurance, and Information Services#J-18808-Ljbffr