Account & Relationship Management (Sales)
Full time
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Responsibilities:Ability to develop and implement sales strategies, prospecting and follow up methodology.
Achieve personal/team sales targets by negotiating and closing deals.
Servicing existing customers, generate and develop new customer accounts, follow-up and maintain good relationships with customers.
Conduct market research to identify potential businesses and evaluate customers' needs.
Monitors competition by gathering current market information on pricing, products, new products, delivery schedules, customer service levels etc.
Handle customer enquiries and/or complaints promptly, investigate problems and provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.
Inventory management to ensure sufficient stocks to support sales.
Compile reports on overall customer satisfaction, preparing sales reports and make recommendations to management where necessary.
Liaise with sales team, production and any other related departments to ensure smooth work operation and that customers' requests and satisfaction are met.
Requirements:Degree in Marketing, Business Administration, Chemistry, Science or related field.
Minimum 5 years of relevant sales experience in similar capacity, preferably in the ink, coating or printing industries.
A strategic & analytical thinker with the ability to interpret sales information & translate into business strategies.
Possess a strong sense of responsibility, urgency and commitment to efficiently meet deadlines.
Results oriented and able to work independently in a fast-paced environment.
Good communication skills in English and Bahasa Malaysia – both written and verbal.
Good presentation skills, and proficient in Microsoft Office applications.
Possess effective leadership, communication, negotiation and influencing skills.
Proactive, responsible and possess a strong teamwork mindset.
Possess own vehicle and willing to travel as and when required.
Company InformationRegistration No. 23632-A#J-18808-Ljbffr