Assistant Program Manager
Posting Date: 16 Dec 2024 | Close Date: 16 Mar 2025
Client Background:MNC Company
Industry:Electronic Manufacturing Services
Location:Senai, JB
Headcount:1
Tenure:Permanent
Remuneration:RM 6500 - RM 7500
Responsibilities:
Lead programs as the primary interface between the company and customers, ensuring all customer feedback and requirements are addressed promptly.
Manage and coordinate customer accounts and project timelines to ensure on-time delivery.
Collaborate efficiently and effectively with cross-functional teams within the organization to implement a successful lifecycle for each assigned program, including monitoring financial status, conducting analyses on business efficiency, and maintaining profitability.
Review and drive continuous improvement in cost management and on-time delivery, ensuring all set goals and KPIs are consistently achieved.
Serve as the primary liaison between customers and internal teams to address requirements and resolve issues.
Oversee daily project operations, ensuring strict adherence to budgets, schedules, and quality standards.
Monitor project milestones, identify potential risks, and implement corrective actions as necessary.
Build and maintain strong client relationships by providing regular updates and addressing concerns in a timely manner.
Collaborate closely with engineering, production, quality control, and logistics teams to ensure alignment on project objectives.
Facilitate effective communication between departments to streamline workflows and minimize disruptions.
Prepare and present comprehensive reports on project progress, performance metrics, and customer feedback.
Analyze performance data to identify opportunities for improvement and enhance operational efficiency.
Support and drive continuous improvement initiatives to boost customer satisfaction and ensure the success of projects.
Requirements:
Bachelor's degree in Engineering, Business Administration, or a related field.
Minimum of 5 years of experience in the EMS (Electronics Manufacturing Services) industry and program management.
Proficiency in English and Mandarin (written and spoken).
Strong knowledge of EMS manufacturing processes, project management methodologies, and supply chain workflows.
Proficiency in project management tools and Microsoft Office applications.
Excellent communication and interpersonal skills.
Strong problem-solving and decision-making abilities.
Ability to manage multiple priorities effectively under pressure.
Highly organized, detail-oriented, and proactive.
Demonstrated leadership capabilities and accountability.
Male candidates preferred to meet specific operational and customer engagement requirements.
Willingness to work in a fast-paced, dynamic environment.
Flexibility to travel and adapt to customer demands.
Sub Specialization:Engineering; Electrical / Electronics / Semi-conductor
Type of Employment:Permanent
Minimum Experience:1 Year
Work Location:Johor
Salary Range:RM 6500 - RM 7500#J-18808-Ljbffr