Assist Restaurant Manager in restaurant's sales level and profitability with the following:Perform daily closing and tally sales records to ensure consistency and accuracy
Perform bank deposits after ensuring consistency and accuracy of financial transactions
Provide daily reports to Finance (cash sales report and credit card settlement report, etc.)
Ensure that all online delivery platforms are up to date and running smoothly
Provide any other ad-hoc reports as requested by Finance
Ensure purchase orders, stock requests, stock takes, stock transfers out, goods received, and discrepancies are accurate, up to date, and on timeAssist Restaurant Manager in managing Restaurant CrewEnsure all Restaurant Crew comply with safe food handling procedures
Evaluate adequacy of manpower and, when required, interview, hire, and train new restaurant crew to work in different positions at the restaurant while maintaining good morale and teamwork
Formulate work schedules on a weekly or monthly basis and outline each Restaurant Crew's work duties
Keep a detailed record of all leave taken by staff and submit it to the HR department
Prepare and submit documents of newly hired crew to the HR department
Provide any other ad-hoc reports as requested by the HR departmentEngage customers in positive dialogue, collect customer feedback, and resolve any complaints to ensure high standards of customer service are maintained
Be proactive and inform your superior if any issues arise with suggestions to resolve the issue
Perform restaurant opening and closing activities
Ensure all stocks are up to date, well kept, fresh, and following FIFO
Organize management of repair and maintenance issues / preventive maintenance
Ensure the upkeep of all equipment in the restaurant
Assist in the kitchen for preparation and cooking
Oversee day-to-day operations and ensure smooth operation of the restaurant
Assist Restaurant Manager in achieving better KPIs like productivity & sales, maintain healthy retention rate, labor cost, food cost, and abide by QA/QSC standards
Excellent team player and people-oriented
Ensure safety and cleanliness in the workplace
Requirements:
Diploma/Degree in Culinary/Hospitality or relevant working experience.
Priority will be given to those from the F&B industry with 1–2 years' experience.
SPM with 2–3 years' experience in F&B will be considered.
Able to work efficiently under pressure in a fast-paced environment
Strong leadership, dependable, good interpersonal and organizational skills
Must be willing to relocate when needed
Must be disciplined in terms of punctuality and time management
Applicants must be willing to work in Kuala Lumpur, Selangor, Melaka, Negeri Sembilan, Penang, Pahang, Perak, Johor, Kedah, and Kelantan based on operational needs
How do your skills match this job?Sign in and update your profile to get insights.
Your application will include the following questions:
Which of the following types of qualifications do you have?
Which of the following languages are you fluent in?
Are you willing to undergo a pre-employment background check?
Hospitality & Tourism - 101-1,000 employees
We are established in 1996 under the registered company DYNASUN SDN BHD with the brand name 'Johnny's Restaurants'.
Being one of the largest Thai Steamboat Restaurants, we have 36 chains of Johnny's Restaurants throughout Peninsular Malaysia and Kuching, mostly in major cities in strategic vicinities and located in well-known shopping malls.
Our business is ever-expanding with a plan of around 3 to 4 new outlets to be opened yearly.
Over the span of 24 years in the F&B industry, the brand 'Johnny's' has become a household name in many areas throughout Malaysia, mainly for our offering of authentic Thai cuisines and for our efficient and reliable service to customers.#J-18808-Ljbffr