Assistant Store Manager, Coach Johor Premium OutletCoach is a leading design house of modern luxury accessories and lifestyle collections, with a long-standing reputation built on quality craftsmanship.
Defined by a free-spirited, all-American attitude, the brand approaches design with a modern vision, reimagining luxury for today with an authenticity and innovation that is uniquely Coach.
All over the world, the Coach name is synonymous with effortless New York style.
A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive.
Primary Purpose
As the Assistant Store Manager, you demonstrate ownership for the store by maximizing store productivity and profitability.
You develop plans to achieve sales and productivity goals, and work closely with the brand director to evaluate market information and create strategies that can impact store results.
You will lead by example, set the tone for the store, and provide feedback to your team that will result in more efficient, productive, and profitable stores that exceed Coach service expectations.
The Successful Individual Will Leverage Their Proficiency To...
Take ownership and accountability for store productivity and sales plans forecast
Create a high energy, sales and service focused environment
Oversee the Coach service environment within the store by offering constant feedback on service behaviors
Manage relationships with key stakeholders for smooth execution to achieve sales
Consistently manage the physical store environment to ensure that visual merchandising and store maintenance standards are met
Identify underperforming store staff and take focused action to manage development or counseling
Recognize and value individual performance and communicate appropriately
Develop plans to address key business issues, and utilize plans to impact business and achieve desired results
The Accomplished Individual Will Possess
Minimum 1 to 3 years store management experience in the retail or service industry
Experience in working in a fast-paced retail environment
Ability to inspire team to meet and exceed performance standards
Proficiency in Microsoft Excel, Word, and Outlook
Excellent client service and communication skills
Comfortable with a flexible work schedule to meet the needs of the business, including nights, weekends, and holidays
Strong customer focus, good relationship with maintenance vendors/contractors#J-18808-Ljbffr