AtCiti, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.
Citi'sTreasury and Trade Solutions (TTS)provides global solutions that can help clients drive their business forward while investing in innovation to bring new solutions to life.
We're currently looking for a high caliber professional to join our team asAssistant Vice President- Cash & Trade Processing(Internal Job Title: Cash & Trade Proc Mgr –C12) based in Penang, Malaysia. Being part of our team means that we'll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future.
TheAssistant Vice President- Cash & Trade Processingis an intermediate level role responsible for ensuring Trade transactions are processed accurately and on time in coordination with the Transaction Services team. The overall objective is to manage a Cash and Trade Operations team, apply in-depth disciplinary knowledge to reach solutions and ensure deliverables are completed efficiently and accurately.
Responsibilities:
Lead a team of 15 staff in handling the Western Europe Import and Export Bills, End to End processing covering booking, acceptance and payment, Trade Service Professional (TSP), Business and Product queries
Review service quality, production systems, and client reporting within trade operations
Analyze complex and variable issues to resolve issues and ensure team deliverables meet performance and quality expectations
Recommend quality reviews of cash management services, production systems, and client reporting
Manage performance, identify areas of development/training and make recommendations for pay increases, promotions, terminations, hiring, etc. of team
Contribute to planning, budget management and formulation of procedures
Serve as backup to the Cash and Trade Operations Senior Manager
Ensure transactions are processed efficiently, act as a SME (subject matter expert) and recommend process improvements
Evaluate and recommend solutions to problems through data analysis, technical experience and precedent
Anticipate and respond to requests for deliverables with internal and external clients and vendors
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
To lead the functionalization project for EMEA Import and Export Bills work stream.
This is a FULL night shift position to lead Western Europe Import and Export Bills
The working hour is starting from 4.00/5.00pm till 1.00/2.00am.
Qualifications:
5-8 years of experience in a related cash and trade operations management role
Proven experience in creating and implementing processes that result in improved business performance
Effective verbal and written communication and analytical skills
Willing to work staggered hours or shifts
Education:
Bachelor's/University degree or equivalent experience
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
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Job Family Group:
Operations - Transaction Services------------------------------------------------------
Job Family:
Cash Management------------------------------------------------------
Time Type:
Full time------------------------------------------------------
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Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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