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It's never been a more exciting time to join Vistra.
At Vistra, our purpose is progress. We believe that our clients have the power to change the world and to do great things for global progress, and we exist to remove the friction that comes from the complexity of global business – to help our clients achieve progress without friction.
But progress only happens when people come together and take action. And we're absolutely committed to building a culture where our people can do just that.
We have an exciting opportunity for you to join our team asAssociate, Client Acceptance . Reporting to the Assistant Manager, Client Acceptance Team, this full-time and permanent position is based in Johor Bahru, Malaysia, and offers regional coverage, allowing you to make a significant impact on our team and its growth.
The position will be supporting the Client Acceptance Team within the Global Service Centre (GSC) Malaysia, who supports various regulated markets where the regulatory environments are constantly evolving and challenging. The tightening of these requirements leads to heightened expectations about the quality of files, risk assessment, screening, documentation, and Client Due Diligence (CDD) of our clients.
Key responsibilities:
Perform review of documents from business and/or clients for purposes of periodic review or remediation activities by using the approved list of document requirements.
Track work status and regularly follow up with relevant parties to ensure service delivery requirements are met.
Perform checks for completeness of documents submitted by relevant parties and follow up on any delays and deficiencies on KYC documents and information.
Review name screening and search results generated by the approved screening tool/platform.
Conduct due diligence and background checks on adverse findings e.g., via Google searches.
Liaise with relevant teams for additional information and escalate findings to respective stakeholders.
Ensure adherence to standards and procedures.
Perform any other ad-hoc tasks and project work as assigned.
Key requirements:
Possess 3 years' experience in Know Your Client (KYC), Customer Due Diligence, or Name Screening experience in a financial institution or equivalent function.
Strong verbal and written communication skills.
Sound analytical and research skills with meticulous attention to detail.
Excellent time management, good organization skills, and multi-tasking skills.
Ability to work independently with minimal supervision and to excel under pressure for meeting any tight deadlines.
Knowledge of Know Your Client (KYC), Customer Due Diligence, or Name Screening experience in a financial institution or equivalent function is an added advantage.
Company Benefits:
At our Malaysia office, we believe in putting our employees' well-being first! We offer a flexible hybrid working arrangement and birthday leave.
Additionally, we provide comprehensive medical insurance and dental coverage, wellness allowance, and competitive annual leave entitlement to support your well-being and time to recharge or explore your passions out of work.
As advocates of continuous learning and professional development, we provide an internal mentorship program and reimburse professional membership fees for certifications like ICSA, ensuring you stay ahead in your field.
If you are excited about working with us, we encourage you to apply or have a confidential chat with one of our Talent Acquisition team members. Our goal is to make this a great place to work where all our people can thrive. We hope you join us on this exciting journey!#J-18808-Ljbffr