The Four Seasons Hotel Kuala Lumpur is looking for top talent to join the team.
About Four Seasons Hotel Kuala Lumpur
Four Seasons Hotel and Residences Kuala Lumpur is located in the thriving business and financial district Golden Triangle neighbourhood. The Hotel is part of a 65-storey mixed-use tower that includes 242 Four Seasons Private Residences, 27 serviced apartments, a 209-key Four Seasons Hotel and a six-floor luxury retail podium, collectively known as Four Seasons Place Kuala Lumpur.
The latest addition to the city's dramatic skyline and a vibrant hub for both business and leisure travellers, Four Seasons Hotel Kuala Lumpur is conveniently located in close proximity to the city's major attractions, including the Petronas Twin Towers and the Kuala Lumpur City Centre (KLCC). Often referred to as a "city within a city," the KLCC offers designer shopping, fine dining, and the best of the city's electric nightlife.
The Hotel is also overlooking the KLCC Park and is directly connected to the esplanade, allowing guests to take full advantage of the Park's 50 acres of green space, including lush gardens, fountains, waterfalls, a wading pool, and jogging track.
An exciting addition to Kuala Lumpur's culinary scene, the Hotel is home to several unique dining outlets, including a Cantonese restaurant, lobby and rooftop pool bars, and an all-day dining restaurant with sweeping views of the Petronas Twin Towers.
The Hotel offers an executive lounge for business travellers, a serene spa, wellness-focused fitness centre, and rooftop infinity pool offering panoramic views of Kuala Lumpur's endless skyline.
About Four Seasons
Founded in 1960, Four Seasons continues to define the future of luxury hospitality with extraordinary imagination, unwavering commitment to the highest standards of quality, and the most genuine and customized service. Currently operating 105 hotels and private residences in major city centers and resort destinations in 43 countries, and with more than 60 projects in development, Four Seasons consistently ranks among the world's best hotels and most prestigious brands in reader polls, traveller reviews, and industry awards.
TECHNICIAN 2 - BANQUET
The Technician 2 is an essential member of the Banquet team dedicated to providing exceptional quality and service to our guests. The Technician 2 position provides an enjoyable, expertly coordinated function experience for large dinners, receptions and events conforming to Four Seasons standards of excellence for quality, professionalism, and friendliness. The Technician 2 anticipates and services guests' needs before being asked and is knowledgeable about all audio-visual options for events.
We are looking for an individual who possesses an affinity for guest service! This position requires an applicant with a high level of knowledge of assembling, operating, maintaining, and repairing equipment used in events/functions. Candidates must have excellent interpersonal skills for interaction with internal and external guests. The ability to perform this position to Four Seasons Standards and learn the Sequence of Service is required. The Technician 2 position requires the ability to lift up to 60lbs and applicants must have a flexible schedule with the ability to work all shifts, weekends, and holidays. The ideal candidate will have an outgoing personality and a can-do approach to any request!
MAIN RESPONSIBILITIES/ TASKS:
The ability to follow proper payroll and uniform procedures.
The ability to offer guests of events an enjoyable, expertly managed audio-visual experience conforming to Four Seasons standard of excellence for quality, professionalism, and friendliness.
To have superior knowledge and execute efficiently the sequence of AV requirement setup for all events.
The ability to anticipate and service guests' requirements before requests are necessary.
The ability to provide AV support to events in an unobtrusive and professional manner.
To handle and resolve all related guest concerns and inform management immediately.
To promote a positive and healthy working environment within the department and the division.
To inspect all AV equipment of the function spaces and act accordingly.
The ability to check and ensure that all audio-visual equipment are properly set and the overall condition of the AV facilities is defect-free.
The ability to be vigilant throughout events and ensure efficient service throughout the event, anticipating every guest's needs.
The ability to change ashtrays, serve cigarettes, crumb tables, and offer after-events drinks and cigars.
The ability to ascertain a guest's satisfaction and handle any problem which may arise, informing a manager of the problem and how it was resolved.
The ability to service all needs for any function.
The ability to report any accident immediately, no matter how minor, to a manager.
The ability to respond properly in any hotel emergency or safety situation.
The ability to move AV equipment.
The ability to organize the event spaces and the area surrounding it when needed.
The ability to perform other tasks or projects as assigned by hotel management.
Candidates must speak, read, and write Bahasa Malaysia as well as be fluent in English. Must have the right to work in Malaysia.
Visa sponsorship is not available for the role. Only successful candidates will be contacted.
Join Our Team
Join a team that is built on mutual respect, collaboration, creativity, and a commitment to the highest quality of service. Four Seasons Hotel Kuala Lumpur provides guests with a haven of serenity and luxury in a bustling city. Four Seasons provides employees with the same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine's 100 Best Companies to work for since 1998.
What to expect: You will……
Be a champion of the Golden Rule: Do unto others as you would have them do unto you.
Be part of a cohesive team with opportunities to learn, grow, and develop.
Have the opportunity to engage in diverse and challenging work.
Derive a sense of pride in work well done.
Dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality, Four Seasons can offer what many hospitality professionals dream of - the opportunity to build a life-long career with global potential and a real sense of pride in work well done.#J-18808-Ljbffr