Banking - Retail/Branch (Banking & Financial Services)
Full time
1. Handle daily cash withdrawals, deposits, opening/closing of accounts, banking transactions, remittances, etc.
2. Attend to and resolve customer complaints where possible or otherwise redirect to appropriate personnel.
3. Ensure timely submission and checking of relevant reports to Management and system maintenance.
4. Promote financial products of the Bank and cross-sell referrals where deemed necessary.
RequirementsBachelor's degree in any discipline.
Pleasant personality with excellent verbal and written communication skills.
Able to work well with a team.
Fresh graduates are encouraged to apply.
Assist in checking and completion of documents, forms, and procedures for opening current, savings, or fixed deposit accounts.
Assist in educating customers on proper usage of banking facilities.
SIMS Maintenance. Assist in sales of account opening, mobile/online banking, and Great Wall Debit Card (GWDC) to customers. Assist customers in applying for BOCnet and checking internet banking application forms. Maintain and update customer information in the system. Keep abreast of the provisions and changes in the Statutory requirements, Head Office Policies, and Bank Negara Malaysia's Guidelines to ensure compliance in all aspects of human resources and administration. Adhere to and ensure that the policies, procedures, and guidelines listed in the Anti-Money Laundering and Counter Financing of Terrorism Operations Manual are complied with, as well as all other operating policies/procedures and regulatory rules at all times.
Education/Professional Qualifications:Minimum SPM qualification.
Work Experience:1-2 years banking operation experience. Fresh graduates are encouraged to apply.
Personal Attributes & Characteristics:Hardworking, passionate, and good time management. Willing to learn new skills. Team player.
Knowledge/Tools/Skills:Familiar with general computer applications such as MS Word, Excel, and PowerPoint.#J-18808-Ljbffr