Checks the daily arrival list for VVIPs or guests with special need- To be present at the Concierge/Reception desk or at the lobby to be ready to assist guests, colleagues and visitors when requested- Ensure collection and delivery of guest luggage and equipment in an efficient and timely manner- Tag baggages it and return the identification slip to guests- Assist guests with luggage to the front desk- Escorts guests to room, placing luggage in room assigned by front desk- Inspect guest room for order and adequate supplies and inform guests of room amenities- Delivers faxes, messages, packages and flowers to guests room and other offices- Inform Front Desk Cashier to charge items given on loan, in case there is any charges applicable- Ensure the efficient delivery and collection of group luggage- Ensure that the guest has verified that all luggage has been accounted for- Assist guest with long term luggage store requests/ left luggage requests- Update and file the long term luggage store requests/ left luggage requests- Update and file errand cards- Update the luggage movement register- Transport departing guests luggage from the room to the lobby, then into a car or taxi after reconfirming with the guest- To provide an efficient luggage storage, delivery and collection service- Complete tasks assigned on time- Perform any other duties as required by the Management.Additional Requirement:- Oral proficiency in English language- 0-1 years experience in similar capacity, in hotel industry**Salary**: RM1,500.00 per month**Benefits**:- Additional leave- Meal providedSchedule:- Rotational shiftSupplemental pay types:- Overtime pay- Yearly bonus