Responsibilities:Manage the parcel and cash processing, disbursement, and day-to-day routing to ensure accuracy and reduce loss.
Manage transportation/distribution routes of branches and resolve problems during transportation for maximum efficiency.
Communicate with customers and related parties across all channels, providing advice and solving basic issues related to parcel delivery.
Ensure customer information is accurate as per standards.
Check daily, weekly, and monthly records and reports, addressing residual delivery problems and implementing quick fixes to meet delivery timelines.
Analyze problems and performance, proposing solutions to enhance efficiency and productivity.
Support resource allocation to ensure employees can work efficiently.
Prepare daily earnings summary reports and examine financial systems within the branch to assess operational performance.
Supervise employee management, including scheduling and resource support for optimal efficiency.
Provide direction, advice, and training to subordinates to ensure efficient operations and readiness for future roles.
Stay updated on new technologies and practices for efficient administration.
Perform other tasks and projects as assigned by the supervisor.
Criteria:
Bachelor's or Master's Degree in logistics or a related field.
At least 2 years of experience in branch management within the Express business or a related field.
Proficient in Microsoft Office, especially Excel (Pivot, VLOOKUP).
Ability to communicate in English or Mandarin is an advantage.
Strong leadership skills and professional team management.
Effective communication, negotiation, and coordination skills.
Critical thinking, proactive work ethic, and results-oriented focus.
Working Time: 6 days on, 1 day off.
Application Questions:
Which Microsoft Office products are you experienced with?
Which languages are you fluent in?
How many years of experience do you have as a Branch Supervisor?
Company Overview:
Flash Express is an integrated E-Commerce service provider established in 2017 by CEO Mr. Komsan Saelee.
We offer a range of services including large item delivery (Flash Logistics), goods storage (Flash Fulfillment), parcel delivery (Flash Home), and financial services (Flash Money).
We are currently expanding into Malaysia and seeking local talents to join our pioneer team.#J-18808-Ljbffr