The SaaS Business Development role is an Managerial-level position that reports directly to TSL's founder. This is a 'hunter' role focusing on building and growing our SaaS solution business.
We are now at the stage where we are rapidly expanding across South-East Asia and are looking for the right talent to be part of this journey. Prior experience in SaaS business development is essential.
What you will do:Develop and Strategize Go-To-Market Plans:
Lead the development of Go-To-Market strategies for our SaaS products, ensuring alignment with the company's overall business objectives
Conduct in-depth market research and analysis to identify emerging trends, competitor strategies, and customer needs
Continuously monitor market dynamics and adapt GTM plans accordingly to capitalize on new opportunities
Oversee End-to-End Sales Development Operations:
Take ownership of the entire sales lifecycle for our suite of SaaS products, from lead generation to deal closure, up to account management
Develop and implement effective sales processes and workflows to optimize efficiency and productivity
Regularly analyze sales data and metrics to identify areas for improvement and drive revenue growth
Identify and Cultivate New Business Leads:
Proactively prospect and generate new business opportunities
Build and maintain a robust sales pipeline, leveraging various lead generation techniques and tools
Develop compelling sales pitches tailored to address specific client challenges and objectives
Cultivate and Nurture Client Relationships:
Foster long-term, strategic relationships with existing clients, serving as their trusted advisor on all matters related to our SaaS solutions
Conduct regular check-ins with clients to gather feedback, address concerns, and identify opportunities for upselling
Act as the primary point of contact for client inquiries, escalations, and service requests, ensuring timely resolution and client satisfaction
Assist on every onboarding for new accounts, ensuring a smooth and successful implementation process
Collaborate with Development Team on Technology Roadmaps:
Serve as a liaison, facilitating communication and alignment on product roadmap priorities
Gather insights from client interactions, market feedback, and competitive analysis to inform product enhancements and feature developments
Conduct beta testing for new feature releases, providing feedback for iterative improvements
Ensure timely delivery of product upgrades and enhancements, working closely with the development team to meet customer expectations
A successful candidate should have:Diploma or Degree Holder
Proven track record of 'hunter' type sales role
Experience in a SaaS business development is essential
Self-starter with good people skills; is comfortable with a dynamic pace and manages multiple projects concurrently#J-18808-Ljbffr