This job is for a Business Support Executive who updates accounts, ensures customer satisfaction, manages subscriptions, and assists with vendor interactions. You might like this job because it offers diverse tasks and direct customer interactions.
RM 2800 - RM 3500
Full-Time
few hours ago
Job DescriptionUpdate account maintenance and assist to ensure of the subscription benefit customer care.
Assist to get feedback on the Customer Satisfaction Score Tracking.
Ensure customers are aware of the subscription renewal period timeline.
Follow up with customer subscription renewal status.
Support customer inquiries or concerns directly to ensure the matter is addressed.
Act as a representative to vendors for forecast updates.
Update CRM Assets Management.
Assist in updating the monthly and quarterly reports to respective persons and management.
Perform any ad-hoc assignments as required by management.
Job RequirementsFresh Graduates are welcome
Diploma or higher education in any area.
Well-spoken in English and Chinese.
Empathy and Problem-Solving skills.
SkillsVerbal Communication Skills
Problem Solving
Empathy
Employee Engagement
Business Operations
Business Support Systems
Customer Relationship Management (CRM) Software
Experience Level#NoExperienceNeeded
Junior Executive
Job SpecialisationManagement Trainee
Company ProfileCADVision Systems is a preferred regional partner for Dassault Systemes. We help our customers in Southeast Asia to digitalize for Industry 4.0 by offering them proven engineering solutions. Over the years, more than 1,800 customers from various industries have trusted us with solutions that enable them to build better products and shorten time to market. We have achieved an impressive track record of a 100% success rate in project delivery.
You too can be a part of this team.Click the link below to find out more on why you should join us!(https://www.cad-vision.com.my/why-join-us/)
Our vision is to be SEA's most personalized talent ecosystem; elevating human progress by helping careers and companies grow.#J-18808-Ljbffr