Call Center Associate - Remote Work

Job Description:

Perodua, a leading automotive company based in Johor Bahru, Johor, MY, is seeking a Call Center Associate to join our team on a part-time basis. As a remote worker, you will have the flexibility to work from the comfort of your own home while still contributing to our dynamic and innovative company.

Responsibilities:- Handling inbound and outbound calls from customers regarding inquiries, complaints, and feedback- Providing exceptional customer service and resolving issues in a timely and professional manner- Maintaining accurate records of customer interactions and transactions- Collaborating with other team members to ensure a seamless customer experience- Adhering to company policies and procedures at all times- Continuously seeking opportunities for improvement in customer service processes

Requirements:- 1 year of experience in a customer service or call center role- Excellent communication skills, both verbal and written- Strong problem-solving abilities and a customer-centric approach- Ability to work independently and efficiently in a remote setting- Adaptable and able to handle a fast-paced work environment- Hardworking and committed to delivering high-quality service- Soft skills in project management and negotiation

Benefits:- Travel opportunities- Travel and spending expenses covered- Joining Bonus- Be part of a company that pioneers change and sets industry benchmarks

Equal Opportunity Statement:Perodua is an equal opportunity employer and is committed to creating a diverse and inclusive work environment. We welcome applicants of all backgrounds and do not discriminate based on race, gender, religion, sexual orientation, or any other characteristic.

If you meet the requirements and are excited about the opportunity to join a forward-thinking company like Perodua, we encourage you to apply by the deadline on ******** . We look forward to receiving your application and potentially welcoming you to our team!How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.