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We are seeking an experienced change management lead to drive and communicate change management activities primarily for an ERP transformation and any other digital transformation program in Malaysia and Singapore.
The successful candidate will work with all levels in the organisation to deliver change in line with the project's strategic direction.
This role will play a critical role in ensuring that employees are informed, engaged, and prepared for upcoming changes, minimizing disruption and maximizing adoption of new system landscape and processes.
Responsibilities:
Responsible for planning, developing, and executing effective change management and communication strategy and plan for the ERP Transformation Program, ensuring alignment with the overall program objectives and milestones.
Collaborate with key stakeholders to assess the impact of the transformation in the organization and its employees, and to identify and mitigate potential risks and barriers to change.
Focus on the delivery of change communication execution and driving change and adoption across the organisation.
Seek new methods and creative strategies to increase internal and external awareness for ERP transformation program, such as key events/activities/newsletter/success stories/etc.
Coordinate with external parties to support, co-write, design and development of content, communication, videos or engagement requirements that enhance the storytelling of the ERP transformation.
Serve as the primary point of contact for change management activities, provide guidance and support to project teams, functional leaders, and other stakeholders on effective communication practices.
Build and maintain strong relationships with internal / external parties, ensuring alignment with the program's change management objectives and deliverables.
Regularly monitor and report on change management progress, identifying areas of success as well as areas requiring additional attention or support, and adjusting the plan accordingly.
Requirements:
Bachelor's Degree in Business Administration, Communication, or equivalent.
At least 4 years' experience in Change Management for IT transformation programs (experience in ERP transformation project is an added advantage).
Proven track record in leading and managing change initiatives, including the development and execution of change management strategies, plans, and activities.
Experience in large-scale complex digital transformations (experience in manufacturing environment is an added advantage).
In-depth knowledge of Change Management Model, including change strategies, plans and activities.
Experience working with external agencies to develop and execute change communication strategies across various delivery channels.
Strong project management and organizational skills, ability to prioritize and manage multiple tasks and deadlines effectively.
Experience with graphic design tools and multimedia production, such as Photoshop, Canva or video creation tools.
Strong communication and interpersonal skills.
Strong understanding of IT concepts and terminology.
Experience working in a multinational corporation.
Professional, passionate, innovative, and self-motivated.
Job type:Permanent
We regret to inform only shortlisted candidates will be notified.#J-18808-Ljbffr