Responsible to drive & communicate change management activities primary for an ERP transformation and any other digital transformation program in Malaysia and Singapore.Responsibilities: Responsible for planning, developing, and executing effective change management & communication strategy and plan for the ERP Transformation Program, ensuring alignment with the overall program objectives and milestones.
Collaborate with key stakeholders to assess the impact of the transformation in the organization and its employees, and to identify and mitigate potential risks and barriers to change.
Focus on the delivery of change communication execution and driving change and adoption across the organisation.
Seek new methods and creative strategies to increase internal and external awareness for ERP transformation program, such as key events/activities/newsletter/success stories/etc.
Coordinate with external parties to support, co-write, design and development of content, communication, videos or engagement requirements that enhance the story telling of the ERP transformation.
Serve as the primary point of contact for change management activities, provide guidance and support to project teams, functional leaders, and other stakeholders on effective communication practices.
Build and maintain strong relationships with internal / external parties, ensuring alignment with the program's change management objectives and deliverables.
Regularly monitor and report on change management progress, identifying areas of success as well as areas requiring additional attention or support, and adjusting the plan accordingly.
Requirements: Degree holder in in Business Administration, Communication, or related fields.Minimum 4 years' experience in across Change Management for IT transformation program (experience in ERP transformation project is an added advantage)Experience in large-scale complex digital transformations, (experience in manufacturing environment is an added advantage)In-depth knowledge of Change Management Model, including change strategies, plans and activitiesExperience in person and working with external agency to develop and execute change communication strategies across various delivery channelsExperience in project management and organizational skills, ability to prioritize and manage multiple tasks and deadlines effectively.Experience with graphic design tool and multimedia production, such as Photoshop, Canva or video creation tools.Proven track record in leading and managing change initiatives, including the development and execution of change management strategies, plans, and activities.Strong communication and interpersonal skillsStrong understanding of IT concepts and terminology.Strong project management & organization skills.Experience working in a multinational corporation.Professional, passionate, innovative, self-motivated.
Excellent verbal and written communications skills in English.