Chief Concierge - Hyatt Regency Kuala Lumpur At Kl Midtown

If you're looking for a career with Apple Leisure Group, please click here to view job postings.
If you're looking for a career with our Inclusive Collection, please click here to view job postings.
SummaryYou will be responsible for the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Chief Concierge is responsible to ensure the smooth and efficient running of the Concierge and Bell Desk within the Rooms Division. The role requires handling guest and associate inquiries in a courteous and efficient manner, reporting complaints or problems, and if no immediate solution can be found, providing a prompt follow-up.
QualificationsDiploma or Bachelor's degree in Hotel or Tourism Management.
2-3 years in a similar role with an international 5-star chain hotel.
Excellent leadership, communication, interpersonal, and guest service skills.#J-18808-Ljbffr