Chief Concierge - Park Hyatt Kuala Lumpur

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When you work in Hawaii, it's critically important to understand Hawaiian culture and the spirit of 'ohana, or 'family.' When opening the first Andaz property in Hawaii, our team participated in Hawaiian culture training to help us understand what 'ohana truly means.
You will be responsible for assisting with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting associate, guest, and owner expectations.
The Chief Concierge is responsible for assisting the Front Office Manager in managing the guest service department as a successful independent profit centre, ensuring maximum guest satisfaction through planning, organizing, directing, and controlling the Concierge operation and administration.
QualificationsDue to work permit restrictions, this position is only open for Malaysian Citizens and Permanent Residents of Malaysia.
Ideally with a university degree/diploma in hospitality/hotel management.
Minimum 2 years work experience as Manager - Concierge or Assistant Manager - Concierge in the hotel industry is preferred.
Comprehensive knowledge of concierge services, including guest relations, local attractions, dining recommendations, and transportation options, to provide personalized assistance and recommendations to guests.
Good leadership, interpersonal, problem-solving, and organizational skills are essential.#J-18808-Ljbffr