Client Account Manager

We are representing a Real Estate Management Software Product company located at Bangsar South, Selangor.
This is a full time perm role with the product company.
Job Responsibilities: Liaise with customer to obtain information and data required for system setup and implementation and also support after sales.
Identify the problem in the obtained information and data.
Liaise with clients regarding issues and solutions for them.
Prepare and maintain system documentation in accordance with any new release and updates.
Compiling and updating current issues, documenting and contributing to the content knowledge base.
Lead the discussion with client and small team of junior.
Keep track of timeline and liaise with programmer if any issues.
Job Requirements: Candidates have full working rights for Malaysia.
Required languages: Good English and Bahasa Malaysia.
Preferably a degree/diploma holder in ACCOUNTING.
This role is open for anyone with strong accounting who is interested in IT industry.
The candidate will learn the processes of IT industry.
Experience working with systems OR knowledge in systems/technicalities is preferable, but not necessary.
Ability to prioritise and multi-task.
Able to work independently, committed, motivated, good working attitude, initiative and integrity.
Able to lead a small team and speak to client independently with confidence.