Client Operations Officer (Banking)

The Client Operations Officer, Fund Distribution is responsible to prepare and process Transfer Agency transactions as per defined procedures, whilst meeting Client service level agreements & team KPI's /KQI's, being responsible for accuracy and punctuality of data sent to Fund Managers, work in collaboration/interact with other teams within the Fund Distribution department and other teams within the company and responsible for assisting the Assistant Manager to lead the team and being the point of contact in the absence of the Assistant Manager to ensure complete shift coverage.
Must-have 
? Degree in relevant field 
? Fresh graduates with banking/accounting/finance or any relevant background are welcome to apply
? 2-4 years of Transfer Agency, Securities Operations or financial services industry in an operations environment. 
? English Language (Written/Oral) Proficiency 
? Mandarin and Cantonese (Written/Oral) Proficiency. Need to deal with China market.
? Excellent attention to detail. 
? Good interpersonal skills and networking skills with all stakeholders. 
? Good organization skills and ability to prioritize workloads to meet tight deadlines. 
? Shareholder Services operations. 
? Interpersonal and networking skills with a proven track record of dealing with clients, senior management ,colleagues and staff .
Nice-to-have 
? Accuracy & Quality 
? Customer Orientation/Client Focus 
? Ability to work effectively in a busy and challenging environment 
? Multi-tasking and Time Management 
? Initiative and Innovation 
? Performance Orientation 
? Knowledge in Excel VBA, Macro will be an added advantage