Client Relations Specialist

Job ResponsibilitiesBuild and maintain strong relationships with clients through regular communication and personalized support.
Address client inquiries and concerns promptly, working to resolve any issues to ensure a positive experience.
Stay informed about the company's products and services to provide accurate information and recommendations to clients.
Gather client feedback to identify areas for improvement and relay insights to relevant teams.
Assist in promoting additional services or products to existing clients to enhance their experience and increase revenue.
The Successful ApplicantBackground in customer relations or a related field preferred.
Strong interpersonal and communication skills for building rapport with clients.
Highly organized and detail-oriented with a proactive approach to problem-solving.
Commitment to delivering exceptional customer service.
Genuine interest in the company's products or services.
Adaptable and able to thrive in a fast-paced environment.
Strong ability to collaborate with team members across various departments.
What's on OfferCompetitive salary with potential for performance-based bonuses.
In-depth training on product knowledge and customer service excellence.
Clear pathways for growth and promotion within the organization.
A fast-paced, engaging atmosphere in a prestigious retail setting.
Access to industry events and a chance to build relationships with high-profile clients.
ContactLi Lean Chan
Quote job ref JN-072024-6495732
Phone number: +60 3 2302 4061#J-18808-Ljbffr