About the roleFindit Berhad is seeking a talented Client Relationship Manager to join our team in our Kuala Lumpur City Centre office.
This is a full-time position where you will be responsible for managing and developing strong, long-lasting relationships with our key clients.
As a Client Relationship Manager, you will be the main point of contact for your portfolio of clients, ensuring they receive exceptional service and support.
What you'll be doing
Serve as the primary liaison between Findit Berhad and your assigned clients
Proactively identify and address client needs, requirements, and challenges
Develop and execute tailored strategies to grow and retain client relationships
Collaborate cross-functionally to deliver seamless, high-quality client experiences
Regularly review client accounts to identify new opportunities and potential risks
Maintain detailed records of all client interactions and activities
Provide timely and accurate reporting on client performance and satisfaction
Support the development of client-facing resources and materials
What we're looking for
Strong track record of building and maintaining successful client relationships
Excellent communication and interpersonal skills, with the ability to effectively liaise with clients at all levels
Proactive problem-solving skills and the ability to think creatively to address client needs
Proficient in using CRM systems and other client relationship management tools
Thorough understanding of the sales and account management process
Degree in Business, Marketing, or a related field is preferred
What we offerAt Findit Berhad, we are committed to providing our employees with a supportive and rewarding work environment.
In addition to a competitive salary, we offer a range of benefits, including:
Generous paid time off and holiday leave
Opportunities for professional development and career advancement
Collaborative and inclusive company culture
If you are passionate about building strong client relationships and contributing to the success of a dynamic and innovative company, we encourage you to apply for this role.
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