Client Services Executive / Senior ExecutiveThis job is about managing client relationships, conducting presentations, and ensuring client satisfaction. You might like this job because it involves offering advice to clients and participating in marketing campaigns.
TTDI
Full-Time
Job DescriptionDevelop effective communication platforms for clients and internal team.
Inspire repeat-business from clients.
Conduct presentations for client and internal team.
Monitor and measure client satisfaction.
Liaise with different departments about client queries.
Offer advice to clients on services and products.
Develop surveys and capture client information.
Participate in marketing campaigns.
Deal with client requests and troubleshoot problems.
Keep up to date with industry trends and practices.
Job RequirementsREQUIREMENT MUST-HAVES:
Preferably with 1 or 2 years of working experience in digital agency.
Good command in English; Bahasa Malaysia and Mandarin are a plus.
Good presentation skills with strong communication and interpersonal skills.
Ability to meet tight deadlines whenever required for urgent tasks.
Reliable, positive attitude, self-motivated, and outgoing personality.
General business knowledge.
High service orientation.
SkillsMicrosoft PowerPoint
Microsoft Word
Microsoft Excel
Google Ads
Facebook Marketing
Google Docs
Google Drive
Social Media Management
Social Media Content
Company BenefitsFlexible Hours:We don't believe in long working hours but rather we encourage you to create a work schedule that works best for you, the team, and the client.
HAPPY BIRTHDAY!You're off for the day!
Fully Stocked Pantry:We care about your well-being and would want you to be energized and well-fed.
Open-minded, open-hearted communication & fun and friendly environment.
Additional InfoExperience Level:1 - 3 Years of Experience
Job Specialisation:Copywriting & Content Creation, Digital Marketing
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