Client Servicing Specialist

Details of the offer

We are a 20 over years Digital Marketing Business Partner in Malaysia and currently seeking for Passionate individual to be part of our Passionate Team.
#Google Premier Partner #Meta Business Partners #TikTok Partner Let's look at your roles : Responsible to build and maintain good rapport and communicate with clients through phone, email correspondence and business meet ups.Responsible in Project Management for Web Development, Landing Page Development, Banner Design.Responsible to perform Client servicing roles in SEO, Performance Marketing (Google Ads & Facebook Ads).Responsible to maintain contact with clients at all stages of campaigns/projects and provide periodic feedback as agreed or when required.Responsible to present campaign ideas, project progress reports and performance reports according to OPS (Operating Standards) and any other ad-hoc requests from clients in pursuit of enhancing client satisfaction with company's products and services.Responsible to work closely with all relevant departments in understanding and communicating effectively on clients' needs in devising a campaign that meets the client's brief and budget.Responsible to negotiate with clients, solving problems and ensuring deadlines are met as mutually agreed.Responsible to review, analyse and produce periodical report on project management, recommendations for improvement along with status of key performance areas and key performance indicators. Some of the good stuff Flexible Working Hours (come in latest by 10am) – we understand the traffic condition nowadaysWork from Office & Home (Hybrid) – we like to balance remote time with time in the office collaborating2-weeks Work-from-anywhere – Sometimes the unexpected happens in your life and you need some flexible timeIn-depth Training by our experience ManagerMobile & Internet AllowanceLaptop AllowanceParking AssistanceLOCUS-T CareBirthday LeaveMaternity & Paternity Leave, for you to take care of the newest member of your familyMarriageLeave, Replacement Leave, Time-OffLong Service Award – Recognition and monetaryEngagement ActivitiesMonthly & Quarterly RewardA fun work culture where we value your work and our client's business Desired Education & Experience: Bachelor's Degree in Business, Marketing, Administration or any other related field or Diploma with at least 3 years experience in Client Servicing.Added Advantage if work experience in similar industry.Experience in Project Management with great attention to detail.Strong interpersonal skills. Flexible, adaptable and must be able to negotiate and problem-solve.Knowledge of current marketing and advertising trends and best practices.Ability to meet deadlines and an outstanding time management skill.Excellent presentation skills with strong communication and interpersonal skills.Proficient in Microsoft Office applications.Demonstrable business acumen and a deep understanding of business processes.Protects the Organization's values by keeping information confidential.Good command in English and Bahasa Malaysia. Mandarin is required to handle our Clients.Open for Penang Candidates


Nominal Salary: To be agreed

Source: Grabsjobs_Co

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