Clinic Assistant cum Admin (Chiropractic & Physiotherapy)Are you passionate about helping others and thrive in a dynamic environment?
Join our team atRenew Chiropractic & Physiotherapy Centre,a family-focused chiropractic & physiotherapy centre located in Sentul, Kuala Lumpur, as ourClinic Assistant cum Admin !
We value our employees as much as we value our patients.
If you are seeking a meaningful profession with a purpose and eager to develop your talents and skills, join us to touch the lives of people!
Requirements:
Must have full working rights in Malaysia.
Fluent in both written and spokenEnglishandBahasa Malaysia , withMandarinbeing an added advantage.
5.5 working days a week(able to work onweekendsand selected public holidays).
Basic computer skills (e.g., Microsoft Office, WhatsApp, scheduling software).
Excellent organizational and multitasking skills - able to prioritize and manage multiple tasks effectively in a fast-paced environment.
Cooperative and willing to learn.
Excellent communication and interpersonal skills with the ability to interact with patients.
Proactive, friendly, and empathetic with a patient-focused mindset.
Job Responsibilities:
Customer Service:
Greet and assist all patients, ensuring a welcoming and professional experience.
Manage phone calls and promptly reply to all incoming inquiries on our social media platforms (WhatsApp, Instagram, Messenger, etc.).
Provide information about our services and products.
Administrative Duties:
Register, schedule, and follow up on appointments for new and existing patients.
Process billing and payment collections.
Maintain accurate and organized records of patient records, products, and related documentation.
Ensure cleanliness and hygiene of the clinic.
Adhere to communication procedures, guidelines, and company policies.
Perform ad hoc tasks as required.
Work closely with chiropractors, physiotherapists, and the clinic team to ensure seamless patient care.
Why Join Us?
Attractive salary + commission scheme.
Modern, spacious, and comfortable work environment.
Friendly and supportive work culture.
Benefits including EPF, SOCSO, allowance, annual and medical leaves.#J-18808-Ljbffr