Compliance Manager - Cyberjaya

·Conduct compliance checks to review the department's adherence to established controls, guidelines, regulations and policies. This includes system access surveillance monitoring.
·Perform Business Continuity Management activities, documentation and report submissions.
·Keep abreast of new and changes to regulations, compliances & controls. Analyse applicability and disseminate information on changes.
·Provide advice to internal teams, including seeking advice from head office and/or relevant Business and Support Functions where required.
·Manage and coordinate requests for information and audit related activities.
·Conduct stand-up /virtual training and/or briefings to staff.
·Participate in projects assigned.
Qualifications·Good knowledge in risk management in a contact centre environment, specifically related to Business banking operations.
·Good organisational and analytical skills with attention to details.
·Team player, self-driven with strong interpersonal and communication skills, able to work in a fast paced and dynamic environment.
·Familiar with Singapore and local regulations and policy.
·Experience in data analytics, competent in the use of data analytics & visualisation tools would be an advantage.
Primary LocationMalaysia
JobCustomer Service
Organization
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