Control Center, Manager (Up To 6 Months Bonus / Hyperscale Data Center)

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Seeking candidates withsimilar experiencein overseeing the entire airport operation for the Airport Operation Control Center, to manage ourData Centeroperation.
We're looking for a Manager to join our data center operations.
Responsible for monitoring facility alarms, creating tickets and notifications for critical infrastructure, and managing a team for global 24x7 operations.
Must have experience in hiring and training team members.
Responsibilities:Manage team of Data Centre Technicians , including people/performance/shift rotation management.
Build and expand a local team in Kulai, Johor focusing on world-class support and effective service level agreement management.
Collaborate with Critical Operations Facility managers to develop and document new policies and procedures.
Monitor Data Centre facilities , including temperature and humidity, smoke detection, fire suppression, and UPS units via BMS/DCIM Systems.
Track and resolve open customer support tickets promptly, providing timely updates to customers.
Optimize workflows and throughput for Data Centre Operations as a subject matter expert.
Improve customer experience and service quality.
Handle management of large-scale events and participate in Data Centre issue escalations.
Ensure Data Centre compliance with relevant security policies and procedures.
Generate and submit regular reports for analysis and issue support.
Requirements:Degree in Mechanical/Electrical Engineering.
Candidate must be willing to work inKulai, Johor .
We regret that only shortlisted candidates will be notified.
Your application will include the following question:What's your expected monthly basic salary?#J-18808-Ljbffr