Key Tasks Promote, present and adhere to the Company's Core Values which are based on three key principles- Performance, Integrity and ProfessionalismAdherence to Work Instructions and all customer specific SOPs when executing the assigned tasksAdherence to Global standard processes /procedures and to Corporate Standard & Governance policies.Accurate and timely creation of Ocean Freight forwarding documents (e.g. HBL, MBL, FCR, Shipping Certificate, Fumigation certificate, Insurance certificate, etc) according to customer's shipping documents and SOPs.Perform security or advance manifest filing as per destination countries' rules and regulationsCommunicate and liaise with customers, carriers, co-loaders and overseas offices/agents to finalize all Freight Forwarding documents.Follow up and monitor shipment's actual departure date to finalize all Freight Forwarding documents. Update all systems - internal/ external with shipment dataVerification of the completeness and accuracy of all forwarding documentsSorting and uploading of all documents in internal and external systems as required. Ensure all dangerous goods/hazardous cargo documents are in place and procedures are metClose coordination and communication with carriers, co-loaders, overseas offices and Customer Service teams in the respective branches to ensure tasks are performed accurately according to stipulated timelinesMonitor and update shipment milestonesSending of pre-alert to customers and overseas offices/agents upon shipment's departureCorrespond and follow up on emails.Escalation of all impediments to processing to direct reporting manager.Backup for the other team members as when necessaryMaintain accountability and accuracy for updating and meeting deadlines for monthly reports required by customersEnsure shipment costs are updated correctly in CW1Participate in company projects and initiatives as required Experience & Education With at least 1-2 years of working experience in a similar position in Freight Forwarding, Field Operations, Consolidation Planning and SchedulingIntermediate to advanced MSO applicationsCW1 knowledgeFunctional and operational know-how in Ocean Freight services and processes Meticulous and detailed oriented with attention to delivery high level of data accuracyAbility to understand and adhere to Standard Operating Procedures and Working InstructionsAbility to prioritize tasks and meet stipulated time linesUnderstanding of Export ProductsUnderstanding of legal/regulatory/statutory environmentMicrosoft OfficeTeam player