**Responsibilities (Implementation/ Setup Team)**:- Analyse an organization and design its processes and systems- Assessing the business model and its integration with technology- Access current state, identify customer requirements and define the future state and/or business solution- New client implementation- Servicing administration include preparation of reports, system setups, etc,- Defines project requirements by identifying project milestones, phases and elements- Maintaining user documentation, including training users and effectively communicating them to the relevant stakeholders- Maintain an outstanding relationship with clients and internal teams- Gather IT system/project requirements from end-users and translate them for Software Development team- Monitor IT project from inception till completion/handover- Ensure all project milestones are met/exceeded- Ensure that system setups/renewals are completed within timelines agreed with clients so as not to disrupt service deliverables- Work closely with team members to achieve the internal and external turnaround time expectations while ensuring accuracy is maintained.**Requirements**:- At least a Diploma in computer science/IT or related certifications- At least 3 years of relevant experience- Passion for service and strong team player- Able to work independently under mínimal supervision- Converse fluently in English- Possess effective communication and interpersonal skills- Proficient in Microsoft Office (MS Words/ MS Excel)- Diligent, able to multi-task and a strong sense of accountability- Comfortable to handle big data set in excelPay: RM2,000.00 - RM2,500.00 per month**Benefits**:- Flexible schedule- Maternity leaveSchedule:- Monday to FridaySupplemental pay types:- 13th month salary- Performance bonusApplication Question(s):- What is your expected salary?**Education**:- Diploma/Advanced Diploma (preferred)Expected Start Date: 03/30/2024