Credit Control & Recovery Executive

Key Responsibilities Assess the customer's background, KYC (Know Your Customer) and
the creditworthiness of new and existing customers by analyzing credit
reports, and payment histories.Actively pursue overdue accounts to minimize bad debts and improve
cash flow.Regularly review and monitor customer accounts to ensure adherence
to agreed payment terms.Maintain accurate and up-to-date records of customer profile, account
and payment histories.Identify and escalate high-risk accounts that require closer monitoring
or immediate action.Follow up on outstanding invoices through phone calls, emails, and
letters. Ensure timely and accurate invoicing to customers (B2B)Negotiate payment plans or extensions with customers as necessary.Implement recovery procedures, including sending reminders, issuing
final demands, and taking legal action if required.Work closely with external debt recovery agencies or legal teams to
recover outstanding debts.Investigate and resolve disputes or discrepancies that may be delaying
payments.Liaise with internal departments (e.g., sales, customer service) to
resolve issues and ensure prompt payment.Qualifications Minimum Degree in Business, Accounting, Finance or related fields or
equivalentMinimum 2 years of experience in Credit Control / Credit CollectionsStrong Microsoft Excel Proficiency (especially in Excel)Possess strong command of English and Bahasa Malaysia, both
written and spokenPossess effective communication and excellent interpersonal skills