Customer Care Officer - Work From Home

Job Description:

Digi.Com Berhad is seeking a dedicated and enthusiastic Customer Care Officer to join our team on a part-time basis. As a Customer Care Officer, you will have the opportunity to work from home, providing exceptional customer service to our clients in George Town, Penang, MY. This entry-level position requires no prior experience, making it a perfect opportunity for those looking to kickstart their career in customer care.

Responsibilities:- Responding to customer inquiries via phone, email, and chat in a timely and professional manner- Resolving customer complaints and issues effectively and efficiently- Providing information about products and services to customers- Managing customer accounts and updating information as needed- Collaborating with team members to ensure customer satisfaction- Upholding company policies and procedures in all customer interactions- Maintaining a positive and friendly attitude at all times

Requirements:- Hardworking and motivated individual willing to go the extra mile for customer satisfaction- Strong cooperation skills to work effectively with team members- Critical thinking abilities to solve problems and make informed decisions- Excellent communication skills in both written and verbal formats- High school diploma or equivalent required- Ability to work independently and manage time effectively- Proficiency in basic computer skills

Benefits:- Disability insurance for added security- Relocation allowance for eligible candidates- Travel opportunities for top-performing employees

Working Environment:At Digi.Com Berhad, we value and encourage creativity in our employees. Our working environment celebrates and nurtures innovation, allowing you to unleash your creativity and contribute to the overall success of the company.

Equal Opportunity Statement:Digi.Com Berhad is an equal opportunity employer and is committed to creating a diverse and inclusive work environment. We welcome applications from all qualified individuals regardless of race, gender, age, religion, sexual orientation, or disability status.

Deadline to Apply:June 29, 2024

If you meet the requirements and are excited about the opportunity to work from home as a Customer Care Officer at Digi.Com Berhad, we encourage you to apply by the deadline. We look forward to receiving your application and welcoming you to our team.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.