Customer Experience Representative

Job Responsibilities:
Customer Support
Customer management
Account Creation
Basic Process Onboarding
Bookings
Inquiry
Providing Quotes
Complaint Handling
Issue Resolution
Case Management
Service Recovery
Pro-active Prevention
Tracking
Education:Secondary education or equivalent
Experience:One (1) year of work experience in customer service and interaction
FedEx was built on a philosophy that puts people first, one we take seriously.
We are an equal opportunity / affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce.
Our Company:FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World's Most Admired Companies by "Fortune" magazine.
Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe.
Our Philosophy:The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity.
FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers.
Our Culture:Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world.
The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970s.#J-18808-Ljbffr