Are you ready to embark on a dynamic career that prioritizes safety, customer satisfaction, and financial success? Join our team as a Customer Service Executive, where you'll play a pivotal role in ensuring a seamless customer experience while contributing to the growth and stability of our company.
Why Join Us?
Great Pay:Earn 30% more income than the average market salary.Enjoy a rewarding salary that goes beyond industry standards, recognizing your good work with significant financial rewards.Fast-Track Career Growth:Clear career ladder allows multiple promotions even in less than 1 year!Experience swift career progression with our structured development program, ensuring multiple promotions within the first 1 to 3 years. Your success is LBL's priority.Specialized Work:Be a part of a market leading Dangerous Goods and Project Logistics management company!Join us for engaging work in handlingDangerous Goods (DG) cargo shipmentsand contributing toProject Logistics Management . Your role isn't just a job; it's a chance to shape your future as a logistics specialist.About Lima Bintang Logistics
Join Lima Bintang Logistics, where high growth and innovation meet a steadfast commitment to employee happiness, growth, and learning. As LBL ambitiously aims to double our achievements every 5 years, we prioritize creating an environment where our team's well-being and development are at the forefront. Dive into mastering trade compliance, bonded warehouses, dangerous goods, and project logistics management, all while being part of a family that values your personal journey and professional evolution. Here, your contributions are vital to our customer-first approach and collective success.
Key Responsibilities:
Safety First:Actively work to keep everyone safe by carefully following all safety rules and instructions.
Efficient Job Order Processing:Utilize your organizational ability to process job orders promptly, aligning with customer requirements and maintaining compliance with the Integrated Management System.
Take charge of achieving timely invoicing and billing, playing a vital role in the financial stability and growth of our company.
Your efforts will directly impact our ability to meet quality objectives, making you a key player in our success story.
Customer Relationship Building:Elevate customer satisfaction by maintaining exceptional standards and fostering strong relationships.
Personal Productivity and Growth:Empower yourself to exceed expectations by generating high personal productivity.
Requirements:
Education and Experience:Diploma in Logistics/Transportation or equivalent.
Minimum 3 years of customer service experience in logistics land transportation industry.Communication Skills:Strong communication in Mandarin (preferably but not compulsory), English, and Bahasa Malaysia.
Professional Skills:Able to practice duty and responsibilities in accordance with system and work processes. Be proactive, with strong interpersonal and multitasking abilities.
Tech-Savvy:Proficient in Microsoft Office Suite, Logistics ERP system.
Our integrated employee wellbeing programmes designed to enhance quality of life and welfare include the provision of:
5-day work week.
Comprehensive medical insurance benefits (After confirmation).
A higher than industry remuneration & salary package commensurate with your attitude and experience.
Career development opportunities with continuous learning and development programmes/workshops/team building.
Multiple Location Exposure – Offices in Johor, Klang, Kemaman, Kedah, Singapore, and upcoming Penang.
Casual working attire in the office (unless you are meeting clients).
Performance-based reward system.
Join us in shaping a future where excellence, safety, and customer satisfaction are at the forefront of everything we do. Apply now and be a part of our success story!#J-18808-Ljbffr