Customer Service Executive (Sunway Medical Centre)

Job ResponsibilityExcellent telephone etiquette with the ability to remain professional, confident, and patient.
Able to handle incoming customer inquiries over the telephone or other channels by providing accurate, efficient, and quality service that exceeds customers' expectations.
Willingness to take responsibility and be accountable for handling customer issues professionally and courteously.
Possess strong analytical skills to identify the cause of problems and recommend solutions.
Excellent interpersonal skills with solid questioning and listening skills and the ability to communicate with a wide range of people.
Ability to work under pressure and with minimum supervision.
Ability to multi-task and with good attention to detail.
Job RequirementsAble to start immediately
Min.
STPM/Diploma holders (fresh graduates) are also encouraged to apply
Good command in English and Bahasa Malaysia (read, written, and spoken)
Mandarin speaker is an added advantage
Computer literate with basic knowledge of MS Office applications
Pass pre-phone interview
Job BenefitsRemunerations package:Salary range: RM2500 - RM3000
Medical & hospitalization covered
EPF, SOCSO and EIS covered
Working Hours8:00 AM – 4:00 PM (Monday – Saturday)
Working location:Sunway Medical Centre, 5, Jalan Lagoon Selatan, Bandar Sunway, 47500 Subang Jaya, Selangor
Direct linked to SunMed BRT station#J-18808-Ljbffr