Customer Service

Job Responsibilities:
Assist the Senior Move Management Manager in overseeing the household goods moving process for assigned account transferees from various destinations.
Liaise with transferees to brief them on the entire removal process.
Obtain quotes from moving companies.
Review quotations submitted by moving companies and present them to the client.
Review valued inventory lists for the risk management program provided by transferees.
Monitor, track, and update the client and/or partner on the progress of the entire removal process.
Assist the client with claims.
Receive and check vendor/moving company invoices against quotations and approve them for payment.
Prepare draft invoices for Move Management.
Perform any ad hoc duties assigned by the manager.