Customer Service - Mandarin Speaker

Work Location: Philippines - Manila.Responsibility- Handle all customer inquiries/complaints in specific language markets through online chat, social media, and other communication tools.- Build strong relationships with new and existing customers via phone/chat tools.- Understand customer issues and provide the most suitable solutions.**Requirements**:- Responsible, reliable, and of good moral character.- Able to work both in a team and independently.- Capable of handling pressure while maintaining interpersonal and service desk communication skills.- May be assigned additional duties.- Must have basic computer knowledge.- Fluent in spoken and written Chinese.**Benefits**:- Flight and Accommodation will be provided- 15 days of paid annual leave.- Company sponsors a legitimate 9G work visa with guaranteed entry upon employment.- Dormitory accommodation in high-end 2-4 person apartments with amenities such as TV, air conditioning, washing machine, refrigerator, etc.- Daily 24-hour self-service meals provided by the company, with a rich variety of unlimited options.- Birthday subsidy on the employee's birthday (based on passport date), and a significant red packet for Chinese New Year.- Year-end bonus: 13th-25th monthly salary (dispersed based on job performance, position, and length of service).Option to choose a 2-month training period in Malaysia, but after the probationary period, work must be carried out at the Philippines headquarters or directly participate in training at the Philippines headquarters.**Job Type**: ContractContract length: 24 months**Salary**: RM8,300.00 - RM11,500.00 per monthSupplemental pay types:- 13th month salary- Overtime pay- Performance bonus- Yearly bonusApplication Question(s):- Can you work in Philippines ?