Customer Service (Mandarin Speaker)

Mindpec Solutions is IT staffing and recruitment firm based in Malaysia.The Role You will be responsible for : Handling inbound calls and emails in a professional manner.Resolving customer inquiries and requests and ensuring strong customer satisfaction.Working with various internal teams to ensure prompt and accurate order processing and delivery.Escalating customer feedback as required.Ideal ProfileYou have at least 1 year experience within a Customer Service role, ideally within the Consulting and Telecommunications industry.You possess excellent interpersonal as well as written and verbal communication skills.You are a strong networker & relationship builderYou are a strong mentor and coach who can build high performing teamsYou enjoy finding creative solutions to problemsWhat's on Offer?Opportunity within a company with a solid track record of performanceFlexible working optionsJoin a market leader within Telecommunications